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sajarac
Level 8

Downloading... in a loop

Hi there, I am checking my app and it works perfect in my browser, but when I try to open in my Ipad/Iphone it's caught in a death loop. 

 

Any idea?

 

thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
Power Apps Staff SinanE
Power Apps Staff

Re: Downloading... in a loop

As a workaround, please change the icon of your apps to a smaller image (less than 32kb), or you can use one of the default icons provided. This should fix the issue and apps should open fine in iOS.

 

In the next release (2.0.650), the issue will be fixed.

 

View solution in original post

24 REPLIES 24
Power Apps Staff SinanE
Power Apps Staff

Re: Downloading... in a loop

Hi, could you please share a session id when this happens ? We can take a look on our side to see why the app is not opening.

sajarac
Level 8

Re: Downloading... in a loop

Sure, how can I do that?

 

 

Power Apps Staff SinanE
Power Apps Staff

Re: Downloading... in a loop

On your iphone app, click menu icon on top left corner, and you'll see Session Details option. 

sajarac
Level 8

Re: Downloading... in a loop

Faster with a picture20170601_194556.jpg

sajarac
Level 8

Re: Downloading... in a loop

Hello there, I guess I know what is the issue, when I try to edit the app I got a window and it says that I have another session of my app blocked for editing. close the other sesssion first.....OVERRIDE  or CANCEL

 

Well I don't know how to close did, but what I did was to deleted all my previos version of the app 32 so far but the probelm continues.

 

I can see the data in my browser but the death loop continue in my ipad/iphoneCapture.JPG

abluem97
Level: Powered On

Re: Downloading... in a loop

I'm having the same issue! The app worked a couple of days ago. 

 

Now caught in the "Downloading..." loop. I have no other instances open.

Highlighted
Power Apps Staff carlosag
Power Apps Staff

Re: Downloading... in a loop

Did you click "Override", this is just to notify you that you may be overwriting changes if saving on a different session/computer.

Clicking Override should just open the app.

sajarac
Level 8

Re: Downloading... in a loop

Hello there, yes I did, but still the same I cannot open the app in my ipad / iphone. same death loop

zeta1178
Level: Power Up

Re: Downloading... in a loop

I am having the same issue

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