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Duplicating multiple record

I need a bit of guidance on the best way to achieve this goal.  I have a service ticket that needs to have most of the information duplicated, such as the Customer, site address, etc.   However, the some data will not be duplicated such as the service date and the ticket number.  The ticket number is where I am having an issue.  The ticket number is set for a sequencial number with the following formula....

                  Value(Last('DGI Job Tickets').ID)+1)

I also have a text box to ask the number of tickets to be generated (may need to generate up to 30 tickets).  Does anyone have any ideas on how to make duplicates of the information based on the number inputted into the text box, considering the ticket number is generated on the Last Value saved?  Is there a better way for a sequnce number?  Or maybe can Flow help?   I am totally lost, again   😞

 

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Re: Duplicating multiple record

I am accepting as solution since I was able to complete this task on my own

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Community Support Team
Community Support Team

Re: Duplicating multiple record

Hi @TerrificTerri,

 

Would you mind share some more details about why duplicating the record?

If the ID is used to record the unique ticket, then it is not recommended to duplicate the records here.

 

Would it be possible to take use of another table/Entity to store the duplicate record?

 

Best regards,

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Re: Duplicating multiple record

I am accepting as solution since I was able to complete this task on my own

View solution in original post

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