cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
help10203
Frequent Visitor

Dynamics 365 Authentication failed

Good day

 

My app has been running for months but today all users are receiving the following error: "One or more of your connections may not be authenticated. Tap here to fix" - tapping does not do anything.

 

I am not finding anything online

 

All my connections have a status of 'Connected'. I think it is D365 connection that is the problem because if I remove any code related to one if its entities everything is working fine. I can access the connections and Entities in Power Apps but in the app it throws this error.

 

It is also worth noting that the data does eventually come through it is just exceptionally slow.

 

Please advise

10 REPLIES 10

Hello. I logged a support request with Microsoft and their suggested solutions were rather helpful.

 

In your Power App, if you go to 'Settings' > 'Advanced Settings', there are 2 options you should select:

 

  1. 'Explicit column selection' (allows PA to only select the columns from a data source it actually uses)
  2. 'Improve data source performance & CDS views'

These 2 options really helped me. They also mentioned that you should use the entities more often so it would trigger dynamics auto tuning.

Helpful resources

Announcements
Microsoft 365 Conference – December 6-8, 2022

Microsoft 365 Conference – December 6-8, 2022

Join us in Las Vegas to experience community, incredible learning opportunities, and connections that will help grow skills, know-how, and more.

Difinity Conference 2022

Difinity Conference 2022

Register today for two amazing days of learning, featuring intensive learning sessions across multiple tracks, led by engaging and dynamic experts.

European SharePoint Conference

European SharePoint Conference

The European SharePoint Conference returns live and in-person November 28-December 1 with 4 Microsoft Keynotes, 9 Tutorials, and 120 Sessions.

Power Apps Ideas

Changes to Ideas Coming

We are excited to announce a new way to share your ideas for Power Apps!

Top Solution Authors
Top Kudoed Authors
Users online (4,691)