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Helper I
Helper I

Embedded Canvas App in Chrome request sign in

So have this embedded canvas app, works in Edge fine. and I don't think it ever asked me to sign in again on the embedded canvas app tab.

However if I load the Customer Service Hub in Chrome, open a case record and click on the tab where the Canvas App is embedde, chrome askes me to sign in again. "For security reasons, we need you to sign in once more." with a sign in button. If I click on the sign in button I could see a popup window flashes briefly then dissappears. but the Canvas App doesn't load at all, no other error messages apart of it is stuck on the "For security reasons, we need you to sign in once more."? 

Is it chrome setting? I have already changed the setting to allow pop-ups, restarted the chrome. But that doesn't do the trick... any ideas?

And whiles I am logged into Customer Service Hub in Chrome, I can open a new tab and load fine it doesn't even ask for my credentials.

I am sign into Customer Service Hub as the user who has created the Canvas App, and the same user is used to connects the CDS.

Any suggestions and ideas please?






Finally it's working in Chrome!

so it's the following 2 sites must be add to the exception list for chrome cookies



Many thanks for all your ideas and suggestions.

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