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Advocate II
Advocate II

Erratic behavior on forms: jumping, weird movements, and erasing data while inputting

Our users are losing data while inputting info on PA forms.

 

The screen also jumps erratically and erases all data before saving. 

 

12 REPLIES 12
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Super User
Super User

You'll need to provide some more info for a claim like this. Screenshots, examples, scenarios, etc.

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Community Support
Community Support

Hi @HumbleGenius ,

 

Is this issue solved now? It seems that a lot of users were losing data connection at that time.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Thank you @v-monli-msft 

 

Unfortunately, our users are still experiencing these issues. I've asked a few of our users to track these outages:

 

April 1, 2019

  1. 7:15PM EST Internet Explorer/Chrome
  2. 9:30PM EST Internet Explorer/Chrome
  3. 9:52PM EST Internet Explorer/Chrome

 

Thanks

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Thank you @v-monli-msft 

 

Unfortunately, our users are still experiencing these issues. I've asked a few of our users to track these outages:

 

April 1, 2019

  1. 7:15PM EST Internet Explorer/Chrome
  2. 9:30PM EST Internet Explorer/Chrome
  3. 9:52PM EST Internet Explorer/Chrome

 

Thanks

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Hello @v-monli-msft 

 

 

  1. 3:37PM in Chrome
  2. 4:41PM in Chrome
  3. 7:03PM in Chrome
  4. 7:43PM in Chrome
  5. 7:44PM in Chrome

-Thanks

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Hello @v-monli-msft 

 

We are continuing to have outages and unexpected logouts with our user base. 

 

PowerApps is becoming more unstable, each day. 

 

Can we please get some advice or help? 

 

Session ID: 46c53f7f-9a1b-4b6d-adc9-93f44517e9bf
PowerApps 3.19034.10

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Hello @v-monli-msft  and @Audrie-MSFT , 

 

Our users are continuing to experience outages and performance related issues....

 

Session ID: 6f97f63f-233f-4245-adbc-7781943675a5
PowerApps 3.19034.10

 

Can you please help us?

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Sorry for the delays on this. Are you still experiencing problems?

 

Adding members of the PowerApps team to help:

@CarlosFigueira @Anonymous 

 

Thank you for your patience,

Audrie

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Hello @Audrie-MSFT ,

 

Yes, unfortunately our users are still experiencing intermittent outages and data erasures.

 

We've compiled a list of outages that have occured this past weekend:

 

  1. Crashing/Error: Friday, April 5, 2019 2:59 PM
  2. Crashing/Error: Friday, April 5, 2019 7:01 PM

  3. Crashing/Error: Saturday, April 6, 2019 9:18 AM
  4. Crashing/Error: Saturday, April 6, 2019 8:03 AM
  5. Crashing/Error: Saturday, April 6, 2019 11:03 AM
  6. Crashing/Error: Saturday, April 6, 2019 11:42 AM
  7. Crashing/Error: Saturday, April 6, 2019 4:11 PM
  8. Crashing/Error: Saturday, April 6, 2019 5:26 PM
  9. Crashing/Error: Sunday, April 7, 2019 9:54 AM
  10. Crashing/Error: Sunday, April 7, 2019 1:50 PM

 

Session ID: 783bf754-47d6-43b8-92bc-eacaf4ea5388

PowerApps 3.19034.10

 

Thank you for all your help and support!

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