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Error 500 The remote name could not be resolved: 'jira3.cerner.com

Trying to create a custom connector in PowerApps to connect to our JIRA API. GET and POST work in Postman but I keep receiving this error in powerapps

{
"error": {
"code": 500,
"message": "The remote name could not be resolved: 'jira3.cerner.com'",
"source": "msmanaged-na.azure-apim.net",
"path": "forward-request",
"clientRequestId": "adf7f623-c924-43b3-b709-a64b-9df102b7"
}
}

1 REPLY 1
Microsoft
Microsoft

Hi,

 

Looking at the error you are getting it looks like there is some kind of issue with Power Apps creating an API connection with your remote name. I am not certain on exactly what is going on with what you have given us. I would recommend opening up a case with Microsoft Support. I'll include a link on how to do so. Otherwise if any other communities members might know what the issue is here feel free to chime in.

 

https://docs.microsoft.com/en-us/power-platform/admin/get-help-support

 

Regards,

 

Alex

 

-------

 

Community Support Team _ Alex Rezac
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