OK this appears to be due to a very confusing set of bugs that are currently deployed as the PowerApps offering:
My wholehearted recommendation is to remove the Production/Trial dropdown selection altogether and simply create the environment based on the user's current paying status. If they are paying the $40/mo, then make it an actual Production environment. Otherwise, make it a Trial environment. That way you are still counting against the two amount allowed (2) and the user is none the wiser and never knows that particular detail at all.
Of course, this begs the question: If I create a Trial environment and put 30 days' worth of effort into building out its schema and data... is there a way to easily "upgrade" it to an actual Production environment once I have paid into the actual Plan 2? Or (even better) does it automatically upgrade into a Production environment once I fork over my hard-earned cash? 🙂
I've gone ahead and created a new idea here to address this problem:
Great @ManasMSFT thanks for letting us know. To be sure though there are two problems: one is the confusion between trial/production environments. The other is that it seems that environments do not "upgrade" when you convert to a paying customer, so you essentially have to suffer a migration path of some sort (assuming there is one).
It would be great to know if you are addressing both or perhaps a little more information on what is being done to remedy this issue. Thanks again!
So if I have a 365 Dynamics Licence which costs over $100 I can't create an additional Production Enviornment but, If I shelve that Licence and only Pay $40 I can. Something seems wrong in that philosophy!
Just to clarify:
Are you hitting an issue with provisioning a 'Production' environment when you DO have a Plan 2 license?
Hi @jo, thank you for your reply and taking the time to clarify. To answer your question, no I do not have a (non-trial) PowerApps Plan 2 license, but yet I am shown the user interface and option to create a production environment as if I do have a PowerApps Plan 2 license. Very confusing experience.
Got it, and I 100% agree, hiding the Production option when they user does not have the correct entitlement was a miss and we are tracking to fix this soon.
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