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siladas_heiway
Regular Visitor

Error loading AI Builder control

I published an new AI Builder Model for Form Processing - it works fine.

When I try to import the component into my App, I get the following error.

 

Error loading AI Builder control

There was an error importing the AI control.

One or more errors occurred. Reporting the first one: {"error":{"code":"InternalServerError","message":"Encountered internal server error. The tracking Id is '***removed***'."}}

 

I am using AI Builder trial for demo. The tenant is in Europe.

Any idea of what is causing this?

 

1 REPLY 1
alrez
Community Support
Community Support

Hi,

 

This will have to be worked on by the Microsoft Support team. Without the tracking id it will be almost impossible to determine what is causing this error. I'll include a link on creating a case below;

 

If you would like to create a ticket with Microsoft Customer Support here is a link on how to do so: https://docs.microsoft.com/en-us/power-platform/admin/get-help-support

 

Regards,

 

Alex

 

-------

 

Community Support Team _ Alex Rezac
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