Error loading AI Builder control

[siladas_heiway]

I published an new AI Builder Model for Form Processing - it works fine.

When I try to import the component into my App, I get the following error.

Error loading AI Builder control

There was an error importing the AI control.

One or more errors occurred. Reporting the first one: {"error":{"code":"InternalServerError","message":"Encountered internal server error. The tracking Id is '***removed***'."}}

I am using AI Builder trial for demo. The tenant is in Europe.

Any idea of what is causing this?

[alrez]

Hi,

This will have to be worked on by the Microsoft Support team. Without the tracking id it will be almost impossible to determine what is causing this error. I'll include a link on creating a case below;

If you would like to create a ticket with Microsoft Customer Support here is a link on how to do so: https://docs.microsoft.com/en-us/power-platform/admin/get-help-support

Regards,

Alex

-------

Community Support Team _ Alex Rezac
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.