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MikSCaT
Advocate I
Advocate I

External user cannot open a shared app through Power Apps Mobile app

Hello,

 

Recently I have shared a Power App with gmail users. All it's ok when they use the app through web using the link received on their mail, but when they try to open the app through Power Apps Mobile app, then it appears an error about using a professional or educational account.

 

MikSCaT_0-1605771323326.png

 

Do you know why it is possible to access the app through website but not in Power Apps mobile?

3 REPLIES 3
summitb
Super User
Super User

Hi @MikSCaT ,

I leave you the following URLs in which the ways of licensing PowerApps for external users and also how to associate these users with your tenant are detailed.

https://powerusers.microsoft.com/t5/Video-Gallery/Share-PowerApps-With-Guest-External-Users/td-p/348...

 

Regards,

Summit

Hi Summit,

Thank you, but the problem appears when we try to access the app with personal accounts like gmail through the mobile app. It seems that we can only login with work or school accounts on mobile Power Apps app.

When we access through the web, as he did in the video, there is no problem at all.

MikSCaT
Advocate I
Advocate I

For those interested, I post this workaround to access an app with external user on Power Apps mobile app. 

https://mvidal365.com/index.php/2020/11/21/acceder-a-power-apps-con-cuentas-personales/

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