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CarloPrincipe
Helper I
Helper I

Fix Connection issue

Hi Everyone, 

 

We've having a problem in one of our powerapps connector where in a number of user started having a "Fix Connection" issue on their Outlook connector, we are using this connector in sending email from within the application.

 

Here are the list of emails combination we tried:

username@domain.com(this is the one that works for everyone except for the limited people that encounter this issue)

firstname.lastname@domain.com

username

When using the first two combinations, this is the error:

image.png

We've checked if this is a license issue, but it is not, users that encounter this problem have adequate license.

 

@yashag2255 

1 REPLY 1
Ben-Western
Helper II
Helper II

Hi @CarloPrincipe ,

 

Simple solution... Unfortunately.... Rebuild your Flow

 

Make sure before rebuilding (I dont mean export/ import ) you delete the Outlook connector from the PowerPlatform connections and get the Flow to readd this.

 

It is a very strange bug... 

 

Hope this helps!

 

Regards,

Benjamin Western | Automation Specialist

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