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NewcombR
Advocate IV
Advocate IV

GCC rendering issue in Web Browser

This week, noticed the following whenever launching a PowerApp that is in a GCC environment.

When the app loads and begins the render, the PowerApps bar that rests above the actual app in the browser takes several seconds to render in the incorrect position. After the app finishes loading and rendering, the PowerApps bar at the top then shifts position by several pixels... which seems to be creating a problem with how the app is verifying the screen size. The app will display vertical and horizontal scroll bars... even if the app is set to “Fit to Screen”

This happens on both new and existing powerapps.

To replicate:
Create a new PowerApp in GCC environment
Add a control, eg Label, to the app
Save and publish PowerApp
Open the App in web browser (Edge or Chrome)
Notice the horizontal and vertical scroll bars.

I have tried the following to resolve:
Clearing browser cache
Restarting machine
Using a different machine
Using Edge
Using Chrome

Issue doesn’t occur in the commercial environments, only in GCC tenant.

Issue occurs whether the app is designed for phone and tablet and regardless of the layout/orientation. It also occurs if the app is set to scale to a specific size or is designed to be responsive.

Issue only appears to be experienced when the PowerApp in GCC is launched in a web browser client on a PC or Mac computer. Phone and tablet clients seem to work without the rendering issue.
1 REPLY 1
v-monli-msft
Community Support
Community Support

Hi @NewcombR ,

 

Sorry for the inconvenience, I will discuss this issue with others and see if they have any suggestions.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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