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cworkman
Level: Powered On

Gateway and Connector web pages are hanging indefinitely or not working

As the subject line says. All the pages that host the Gateways, connectors, etc. are not working properly. They're moving super slow or hanging indefinitely. 

 

Thanks,

Channing

6 REPLIES 6
VIP567
Level: Powered On

Re: Gateway and Connector web pages are hanging indefinitely or not working

i'm getting the same thing too once in a while i can connect but once i refresh the page i get a "disconnected" on my datasource

cworkman
Level: Powered On

Re: Gateway and Connector web pages are hanging indefinitely or not working

I can't even make it there. I just want to create a connector through make.powerapps.com/home but nothing will load. 

Community Support Team
Community Support Team

Re: Gateway and Connector web pages are hanging indefinitely or not working

Hi @cworkman ,

Do you mean that you can not connect with on-promise sql?
I've made a test but not met the same problem like your description.

I could successfully create connection with on-promise sql.9203.PNG

 

Could you tell me whether you could connected with SQL successfully before?

Or you could connect with SQL before, but can't connect now?

Please notice that:

To connect with on-promise SQL, you need to be in default environment and have license of P2.

What's more, please check whether your gateway is the latest version.

Please try to update your gateway, browser and clean your browser's cache.

If the problem still exists, I suggest you open a ticket:

https://powerapps.microsoft.com/en-us/support/pro/ticket/

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Support Team
Community Support Team

Re: Gateway and Connector web pages are hanging indefinitely or not working

Hi @cworkman , @VIP567 ,

I've got notified that is a known issue about gateway.

It seems that our product team has solved this problem.

Do you have this problem now?

If your problem still exists, please tell me. I will report this to our product team.

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
cworkman
Level: Powered On

Re: Gateway and Connector web pages are hanging indefinitely or not working

The issue wasn't my gateway. It was powerapps.com. The literal page where you go to create a connection would not load or it would hang indefinitely. I ran multiple speed tests yesterday so I know it wasn't my network.

 

Thanks,

Channing

Community Support Team
Community Support Team

Re: Gateway and Connector web pages are hanging indefinitely or not working

Hi @cworkman ,

I know this is about PowerApps's problem. Our product team has reported this to me.

As far as I konw, this problem should has been solved.

I suggest you open a ticket here:

https://powerapps.microsoft.com/en-us/support/pro/ticket/

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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