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Frequent Visitor

Gateway unreachable error

Details see attachment

 

The app returned gateway unreachable error, not sure exact time when it happens, but should be within Nov 11 2019

 

Yesterday the app running was just fine

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Accepted Solutions
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Frequent Visitor

Re: Gateway unreachable error

maybe PowerPlatformGateway2 is not supported by PowerApps team, need to build a new gateway 

View solution in original post

3 REPLIES 3
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Dual Super User III
Dual Super User III

Re: Gateway unreachable error

Hey @chengchang 

 

This could be a caching issue. Can you try to logout of the browser, clear the cache and login again to check if the issue still exists?

Also, can you try to confirm the issue in a different browser. If none of this helps, please raise a support ticket on: https://admin.powerplatform.microsoft.com/support 

 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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Super User
Super User

Re: Gateway unreachable error

Hi @chengchang 

Can you check that the Gateway service is running?

If you go to Control Panel > Services on the machine where you installed the gateway, the "On-premises data gateway service" should be started and running.

Highlighted
Frequent Visitor

Re: Gateway unreachable error

maybe PowerPlatformGateway2 is not supported by PowerApps team, need to build a new gateway 

View solution in original post

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