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Helper V
Helper V

Geolocation when on a VPN



I have an app whereby the user's location is obtained using the standard Longitude and Latitude Location commands. 


However, when the user is on a VPN (and at other times), it doesn't display their location correctly. Is there an alternative to get geolocation / Premium Connector?




Super User
Super User

Hi @Kosenurm ,

Location.Latitude and Location.Longitude should be independent of any network - are you saying you are getting a different result on a VPN?



Helper V
Helper V

Hi @WarrenBelz 


Yes, but it's intermittent. Sometimes the result is accurate, and sometimes it's widely inaccurate - showing 2 miles away from desired location (using the Harversine formula) when it's actually 70+.  


I was thinking it could be the VPN... or firewall?




HI @Kosenurm ,

Sorry, lost for answers as we do not use a VPN, but we do thousands of locations monthly looking for power poles which are always very accurate down to a few metres.

Super User
Super User

@Kosenurm, try checking the device's Location settings - this sounds like a hardware issue. Some devices use wifi signals as a way to locate and that method is imprecise. See if your device has a choice to use GPS/ GNSS only, which will give the best positioning as long as you have relatively unobstructed view of the sky. GPS does not perform well underground or in/near urban canyon.


Hope that helps,


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Super User
Super User

@Kosenurm ,

Please note @BCLS776 's comments - I never thought of that as my users as under open sky generally away from all of that.



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