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New Member

Getting your data...

I've seen 9 posts on this, but no solutions.


I'm getting the same error.  In my case, I am connecting to Dynamics 365 Business Central.  I'm doing this from a "Canvas".  I am able to connect, and choose a table for my app.  I am then allowing PowerApps to populate the form with my fields.  I then save the app, and run it.  When I do this, it simply hangs.


I've tried to do a "Crtl-Righ Click", but this doesn't retrieve a session ID (or anything else).  I find it strange that I can connect and select a table, but get no data when I try run the app.


Any ideas?  Thanks!

Power Apps
Power Apps

Re: Getting your data...

Hi @DaveBoehm,

You can get a session id with these instructions:


When you say the app 'hangs,' what does that look like? What screen is that on? What do you see? 


Can you also provide a screenshot of what you mean when you 'get no data'?

New Member

Re: Getting your data...

Mr. Dang,
Thanks for responding.
Please see attached screen shot for error message.
Session details (when editing):
Session ID: 7cd1bcf1-c0fd-4b02-befe-e61f4add75e8
PowerApps 3.18114.26
Session details (when app is running):
Session ID: 0d7c7d30-72b7-4057-bbe3-45cfa913eb51
PowerApps 3.18114.16
App ID:
BTW, I created two apps yesterday that both access online Business Central.  Both apps give me the "getting your data..." message.  I allowed one to stay open on my screen for about 1/2 hour just to be sure it was truly hanging.


Community Support
Community Support

Re: Getting your data...

Hi @DaveBoehm,

Have you taken a try to run your app within Preview Mode? Does this issue also occur?

Which browser do you use to run your published app?

I have made a test on my side, and don't have the issue that you mentioned. Please take a try to run your app within Preview Mode, then check if the issue still exists.

Please consider take a try to turn off/disable the "Improved app rendering (final validation)" option and "Delayed load" option within Advanced settings of App settings, then re-publish your app, run your app again to check if the issue is solved.

In addition, please consider take a try to clear cache of your browser, then run your app again, check if the issue still exists.

If the issue still exsits, please consider submit an assisted support ticket through the following link:


Best regards,


Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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