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todurant
Level: Powered On

Hang on loading screen (gcc)

Anyone else having an issue with GCC where the app is getting hungup on the loading screen? I have no onStart commands but all of a sudden others using the app are getting hung up on the part where permissions are usually asked. I am using SharePoint and Office365Users and not even a minimum viable powerapp is working; it just hangs.

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todurant
Level: Powered On

Re: Hang on loading screen (gcc)

No, I ended up having to talk to Microsoft and it ended up being something about how it redirects/ promps when it need permissions to other application. They were able to solve it but it took a while.

View solution in original post

5 REPLIES 5
Community Support Team
Community Support Team

Re: Hang on loading screen (gcc)

Hi @todurant ,

I've made a similar test but not met the same problem like your description.

Did you try other browsers?

Please try to clean your browser's cache , update browser to the latest version, try other browsers and try again.

What's more , please check whether your firewall/popup blocked PowerApps.

Please note that:

 LoadData() is not supported in WebPlayer and there is a known issue that we are trying to address where if you use LoadData in 'OnStart' it hangs in the webPlayer. Workaround would be to not use it until we fix the issue.

 

 

 

Best regards,

 

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
TopShelf-MSFT
Level 10

Re: Hang on loading screen (gcc)

Hi @todurant are you still experiencing this issue? Was the above reply helpful?

 

@TopShelf-MSFT 

todurant
Level: Powered On

Re: Hang on loading screen (gcc)

No, I ended up having to talk to Microsoft and it ended up being something about how it redirects/ promps when it need permissions to other application. They were able to solve it but it took a while.

View solution in original post

Keith_MSTech
Level: Powered On

Re: Hang on loading screen (gcc)

What were you other application(s) that you needed to give permission to so it did not hang? 

Keith_MSTech
Level: Powered On

Re: Hang on loading screen (gcc)

Just that steps so far.  Where are the permissions I should check to make sure I can this step working?

 

PS - sorry for the late response.

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