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Resolver I
Resolver I

Hang on loading screen (gcc)

Anyone else having an issue with GCC where the app is getting hungup on the loading screen? I have no onStart commands but all of a sudden others using the app are getting hung up on the part where permissions are usually asked. I am using SharePoint and Office365Users and not even a minimum viable powerapp is working; it just hangs.

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Accepted Solutions

No, I ended up having to talk to Microsoft and it ended up being something about how it redirects/ promps when it need permissions to other application. They were able to solve it but it took a while.

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Community Support
Community Support

Hi @todurant ,

I've made a similar test but not met the same problem like your description.

Did you try other browsers?

Please try to clean your browser's cache , update browser to the latest version, try other browsers and try again.

What's more , please check whether your firewall/popup blocked PowerApps.

Please note that:

 LoadData() is not supported in WebPlayer and there is a known issue that we are trying to address where if you use LoadData in 'OnStart' it hangs in the webPlayer. Workaround would be to not use it until we fix the issue.

 

 

 

Best regards,

 

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Hi @todurant are you still experiencing this issue? Was the above reply helpful?

 

@Anonymous 

No, I ended up having to talk to Microsoft and it ended up being something about how it redirects/ promps when it need permissions to other application. They were able to solve it but it took a while.

View solution in original post

What were you other application(s) that you needed to give permission to so it did not hang? 

Just that steps so far.  Where are the permissions I should check to make sure I can this step working?

 

PS - sorry for the late response.

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