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JerryH
Helper V
Helper V

Help Desk template Challenges

Hi

I've customised my Help Desk template.

I have three questions.

1. On the image below, this refers to Collect(AllTickets, Helpdesk) - Where in this template is the "TicketList" located?

2. Why is RunFlow set to false?

3. On my connections, i do not have this flow icon. Where i am going wrong (see image 2)

4. Why are my tickets i log not getting stored onto Sharepoint?

Thanks so much

Jerry

 

 

HelpDeskHelp.png

 

no flow iconno flow icon

1 REPLY 1
rohsh354
Microsoft
Microsoft

Hello,

 

I would suggest following the document below:

 

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/help-desk-install

 

It gives detailed information on each step and also option to download the app package:

 

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/help-desk-install#download-the-app

 

Hope this helps !

 

 

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