Help Desk template Challenges

[JerryH]

Hi

I've customised my Help Desk template.

I have three questions.

1. On the image below, this refers to Collect(AllTickets, Helpdesk) - Where in this template is the "TicketList" located?

2. Why is RunFlow set to false?

3. On my connections, i do not have this flow icon. Where i am going wrong (see image 2)

4. Why are my tickets i log not getting stored onto Sharepoint?

Thanks so much

Jerry

no flow icon

[rohsh354]

Hello,

I would suggest following the document below:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/help-desk-install

It gives detailed information on each step and also option to download the app package:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/help-desk-install#download-the-app

Hope this helps !