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RonyK
New Member

HelpDesk not opening

dear all

 

i have imported the helpdesk package as per the below steps but the app is not opening in studio 

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/help-desk-install

 

appreciated your assistance on that

3 REPLIES 3
AshwiniBhandari
Helper II
Helper II

Hi,

The moment you posted this query, I tried to import the help desk solution and it didn't work for me then. I can now say, it has successfully imported the solution and I am able to open the app in my browser. Can you try to import the app again and then open it? May be it was a glitch at the time we were trying to import.

hi

not working . I downloaded the package again now and imported it , first time i opened the app it gave the the attached error then  it is back to normal error i sent before.

 

AshwiniBhandari
Helper II
Helper II

You can try doing the following step wise:-

1- Close all the open power apps studio

2- Restart your browser

3- Login to your account with your account

4- Go to power apps and make sure your selected environment is the same when you imported the package

5- Try launching the Help Desk app now 

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