Helpdesk PowerApps unable to see submitted tickets

[jnava15]

I'm unable to see tickets submitted when using the app, but if I submit the ticket using the actual SharePoint list the ticket shows up under PowerApps. what I'm missing?

User has edit permission under SharePoint list and access to the app.

I follow this instructions https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/help-desk-install

[jnava15]

what's the point of this forum if no one  responds ??

[jnava15 · Accepted solution]

Problem solve it was a typo under apps on-start