Hide Gallery Item in HelpDesk Training App

[Onebadterran]

Hi!

I am learning PowerApps and currently I cannot seem to figure out how to hide gallery items in the example app HelpDesk. I am trying to hide all Completed tickets from all users in the app without deleting them from SharePoint Online and have had no success with Rules or with Filter.

This is what I currently have in the MyTicketsScreenGallery but it doesn't seem to accept it:

MyTicketsScrrenGallery.AllItems=Filter(AllTickets, MyTicketsScreenGalleryStatus.Text<>"COMPLETED")

I am not sure I am even looking in the right place given I just started so any assistance is appreciated!

[v-xida-msft · Accepted solution]

Hi @Onebadterran,

Where do you put your Filter formula within the Gallery control?

Do you want to put your Filter formula within the AllItems property of the Gallery?

Based on the operation that you mentioned, I think there is something wrong with it. Currently, within PowerApps, we could not assign a value to the AllItems property of the Gallery directly.

I have made a test on my side, please take a try with the following workaround:

Set the Items property of the MyTicketsScreenGallery to following:

Filter(TicketList, TaskStatus <> "COMPLETED") /* <-- TicketList represents the Collection to store the submitted ticket record in my app */

On your side, you should type:

Filter(AllTickets, TaskStatus <> "COMPLETED")

Best regards,

[TopShelf-MSFT]

Thanks for creating this thread @Onebadterran. Can you review the workaround suggested by @v-xida-msft and advise if it solves your issue?

Thank you,

@TopShelf-MSFT

[RobN]

I know this is marked as solved, however tried the suggestion and get an error with the context.

Is there something I am missing?  And does it affect the app at all to remove the default that was there?  Which is;

If(isAdmin,Sort(AllTickets,Created,Descending),Sort(Filter(AllTickets,Author.Email = MyProfile.Mail || Author.Claims = MyProfile.UserPrincipalName ),Created,Descending))

Thanks!

[RezaDorrani]

@RobN 

The default app does not have any collection called "AllTickets"

This is what I changed the default to and it worked

If(isAdmin,Sort(TicketList,Id,Descending),Sort(Filter(TicketList,Author = MyProfile.Mail && TaskStatus<>"COMPLETED" ),Id,Descending))

Regards,

Reza Dorrani

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[RobN]

Thanks Reza,

I get a ton of format errors with that though, did you just ignore them?