cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
cpan
Helper I
Helper I

High CPU Utilization on Chrome

We have custom sharepoint form using powerapps running for months. Starting this Wed. (4/3/2019), we are not able to navigate the form when openning it on Chrome. The CPU utilization for Chrome jumps high and freezes the form. The Microsoft IE and Edge are working fine.

 

Does anyone have similar issue? Is there backend changes/release of the SharePoint/PowerApps that we need to republish the form?

1 ACCEPTED SOLUTION

Accepted Solutions
v-xida-msft
Community Support
Community Support

Hi @cpan ,

Could you please share a bit more about your issue?

 

I have made a test on my side, and don't have the issue that you mentioned. Please take a try to clear cache of your Chrome browser, then sign in your SP list, try your custom form again, check if the issue is solved.

 

You could also consider take a try to open the "Developer Tool" in your Chrome browser, to track the Network condition, find which request cause the High CPU Utilization:5.JPG

Also please consider take a try to re-start your PC, then try it again, check if the issue is solved. In addition, please take a try to remove the custom form from your SP list, then re-create a new one for it, check if the issue still exists.

 

If the issue still exists, please consider submit an assisted support ticket for help through the following link:

https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
mogulman
Skilled Sharer
Skilled Sharer

Try to open an Incognito Window and login.  Incognito creates a new profile with no cache.  I've had problems with the cache creating weird problems.  If this works clear your cache.

v-xida-msft
Community Support
Community Support

Hi @cpan ,

Could you please share a bit more about your issue?

 

I have made a test on my side, and don't have the issue that you mentioned. Please take a try to clear cache of your Chrome browser, then sign in your SP list, try your custom form again, check if the issue is solved.

 

You could also consider take a try to open the "Developer Tool" in your Chrome browser, to track the Network condition, find which request cause the High CPU Utilization:5.JPG

Also please consider take a try to re-start your PC, then try it again, check if the issue is solved. In addition, please take a try to remove the custom form from your SP list, then re-create a new one for it, check if the issue still exists.

 

If the issue still exists, please consider submit an assisted support ticket for help through the following link:

https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

baylo
Advocate I
Advocate I

I'm getting this issue or similar now.  PowerApps release 3.20043.21.  When running a canvas app with a SharePoint connection and searching inside a people picker with Chrome or Edge chromium, CPU and memory usage climb and I can't search for user name. Clearing browser caches didn't fix. IE still works though.  

Helpful resources

Announcements
PA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

MBAS Attendee Badge

Claim Your Badge & Digital Swag!

Check out how to claim yours today!

secondImage

Are Your Ready?

Test your skills now with the Cloud Skill Challenge.

secondImage

Demo Extravaganza is Back!

We are excited to announce that Demo Extravaganza for 2021 has started!

Top Solution Authors
Top Kudoed Authors
Users online (97,699)