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Super User
Super User

How do you specify users that can install the on-premise gateway?

Hi all,

I’m working on a tenant in which I have a P2 license. I’m trying to install the on-premises gateway but I get the error:

'You do not have sufficient permissions to install On-premises data gateways. Please contact your global tenant admin.'



Where exactly do you control the users in a tenant that can, or cannot install on-premise gateways?

I’ve looked in the Office 365 admin centre and I’ve searched the help and PowerShell documentation, but I can’t seem to find any reference to this.

Can someone help? Thanks.

Dual Super User III
Dual Super User III

In general the only requirements for installing the data gateway are the following:

  • Logged in with the user name and password that you used to sign up for PowerApps.
  • A license that supports accessing on-premises data using an on-premises gateway. This would be your P2
  • You are in the default environment. Currently only the default environment supports gateways

Other than those there aren't any specific permissions required.  Do all those apply?

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Hi @Pstork1 

Yes, all of those apply. Although when you install the gateway like I'm doing, there isn't an option to select an environment. 

Within the gateway settings, I've successfully connected to a different 365 tenant so the problem must be somewhere in the user setup, rather than network settings, or the configuration of the gateway machine. Very strange...

Community Support
Community Support

Hi @timl ,


Please see the reply in below thread where it seems to be a duplicated one:




Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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