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GeekyGirl
Level: Power Up

How do you tell which environment your gateway is installed in

HI All -

 

I'm trying to use my current gateway for Power Apps and I've found that the gateway needs to be installed in the default environment.  I currently use the gateway for Power BI and all is good but it doesn't show as an option when trying to create a datasource for Power Apps.  

 

I've seen posts where people are told to uninstall and re-install the gatway but I really don't want to do that.  The last time I did that I had to re-create my reports with the new gateway since it didn't see the previous one even though everything was the same.  So, I'm hesitant to go that route.

 

So, how do I tell which environment my current gateway is in?  I log into it with the same email and password as I do for Power Apps. 

 

My gateway version is 14.16.6355.2

 

Thanks

Cathryn

1 REPLY 1
Community Support Team
Community Support Team

Re: How do you tell which environment your gateway is installed in

Hi @GeekyGirl,

 

Currently on-premise gateaway is only available under the default environments in PowerApps, which is documented in the article below:

Manage an on-premises data gateway in PowerApps

Quoted:

"

Prerequisites

  • The user name and password that you used to sign up for PowerApps.
  • Administrative permissions on a gateway. (You have these permissions by default for each gateway that you install, and an administrator of another gateway can grant you these permissions for that gateway.)
  • A license that supports accessing on-premises data using an on-premises gateway. For more information, see the “Connectivity” section of the pricing page.
  • Gateways and on-premises connections can only be created and used in the user's default environment.

"

Regards,

Michael

Community Support Team _ Michael Shao
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