Showing results for 
Search instead for 
Did you mean: 
New Member

How to deploy Canvas app using Custom Connectors to external environments

What we’re Trying to do

  • Create a dynamics solution that can interact with our own API. Within our own platform we have this idea of projects which users can create and update. We want the ability to list project information/create project from within Dynamics.


Things we’ve tried

  1. Create a custom connector to authenticate and interact with our own API
  2. Using custom connector within flows
  3. Using custom connector directly from a button within the canvas app. (calling api.createProject({…info}) in the onSelect of a button)
  4. Exported managed solution that included the power app we created, then imported to separate environment



  1. Flows unable to work with custom connectors on the environment different from the one that it was created in originally
  2. Apps that are in solutions cannot trigger flows after clicking a button
  3. Other environments receive permission error when trying to use the custom connector provided in the solution


This is the error we are receiving when trying to authenticate the connector


The caller with object id '76ac73b7-8d77-40ff-b962-08855b3e127a' does not have permission to custom connector 'shared_loopioapi.5fa294d43175b3fd7a.5f077d84b7572aeea5'.

Session ID: 71ce8be4-1fb1-4db4-9466-fcd82e0950c9



  1. Are we going about this in the right way?
  2. How do we fix this permission issue?
Power Apps
Power Apps

Shortly you'll be able to include custom connectors in solutions and button triggered Flows. It's a known gap at the moment.

Another route is to use plugins to talk to your custom API. Traditionally this is how it has been done in Dynamics and  is often more performant than using Flows and custom connectors. You can also develop custom workflows, if needed, that can run synchronously or asynchronously.

Helpful resources

UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

M365 768x460.jpg

Microsoft 365 Collaboration Conference | December 7–9, 2021

Join us, in-person, December 7–9 in Las Vegas, for the largest gathering of the Microsoft community in the world.

Top Solution Authors
Top Kudoed Authors
Users online (3,329)