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Shais
Level: Powered On

I cannot log into powerapps app on surface pro using windows 10

Hi, 

 

When logging in I'm receiving several different Activity IDs within my login error messages into the app. I am successfully able to login to the form created using google chrome. Below is the list of Activity IDs I'm receiving. Can someone please help? Thank you!!

 

  • Activity ID: 9d98a96e-6f92-4d69-9f48-a2c26fdbcaf0
  • Relying party: Microsoft Office 365 Identity Platform
  • Error time: Thu, 25 Jan 2018 13:29:18 GMT
  • Cookie: enabled
  • User agent string: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 10.0; Win64; x64; Trident/7.0; Touch; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Tablet PC 2.0; MSAuthHost/1.0/In-Domain)

 

Activity ID: b8212570-6927-4e6a-96fd-fa7ba7ba216f

 

Activity ID: b05903ee-3be1-4e43-8aae-a5b0ca1f8fad

 

  • Activity ID: b776c09d-311c-4c9a-90e3-18ae33ebbeeb
  • Relying party: Microsoft Office 365 Identity Platform
  • Error time: Wed, 24 Jan 2018 20:26:06 GMT
  • Cookie: enabled
  • User agent string: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 10.0; Win64; x64; Trident/7.0; Touch; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Tablet PC 2.0; MSAuthHost/1.0/In-Domain)
2 REPLIES 2
Community Support Team
Community Support Team

Re: I cannot log into powerapps app on surface pro using windows 10

Hi @Shais,

 

Thanks for posting.

Please first take a check to see if the PowerApps Store App is allowed Internet Access within Windows Firewall.

Besides, looping @landIT for further investigation on this issue (Similar thread for reference).

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Shais
Level: Powered On

Re: I cannot log into powerapps app on surface pro using windows 10

Thanks so much for responding @v-micsh-msft! I'm not entirely sure why I was getting the error message because I am now able to login just as I was previously before the errors began populating. 

 

 

@landIT Where exactly do you reauthenticate, maybe that was my issue and it automatically reauthenticated but if manually doing so will solve the problem as well, I'd like to be able to do that in the future. 

 

Thanks so much to you both!

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