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s5B
Helper I
Helper I

I got error when I enter business and school mail.

Hello all,

I try to connect Office 365 Outlook with my Powerapps Connections but I got Errors such as "mailboxnotenabledforrestapi rest api is not yet supported for this mailbox"

What should I do for fix that.I try to enter different mails but I couldn't sucsess to connect Office 365 outlook account.

If you can help me I Will be appreciate.

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
StalinPonnusamy
Super User
Super User

Hi @s5B 

 

Mailbox has not enabled those accounts that you are trying to connect. Please reach the administrator who manages the user account in Office 365.

 

Admin needs to enable the mailbox for those accounts in Office 365 admin center

 

Steps to enable

  • Sign in to your Office 365 profile and click on the app launcher icon
  • Choose Admin. > Under Exchange Admin Center
  • Select the account and then, choose Mailboxes
  • Enable it

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4 REPLIES 4
StalinPonnusamy
Super User
Super User

Hi @s5B 

 

Mailbox has not enabled those accounts that you are trying to connect. Please reach the administrator who manages the user account in Office 365.

 

Admin needs to enable the mailbox for those accounts in Office 365 admin center

 

Steps to enable

  • Sign in to your Office 365 profile and click on the app launcher icon
  • Choose Admin. > Under Exchange Admin Center
  • Select the account and then, choose Mailboxes
  • Enable it

Hi,thank you so much your answer.

How can I find out who the administrator is? Sorry, I'm pretty new to this and I don't know what to do.
Let's say there is an e-mail address ...@xyz.com for company "xyz" and I cannot log into office365 with it. In this case, should I reach the administrator of company xyz?

 

StalinPonnusamy
Super User
Super User

You are right. Need to reach the administrator of that xyz company. Every company should be having some team or individual who manages the user account knows to enable mailbox.

ok thank you very much for your reply, i will try to reach the admin.

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