IA Builder powerapps BusinessCardReader "No capacity available, please check with your administrator"

[Anonymous]

Hi, can you help me pls? Since IA builder business card reader is no longer in preversion, i've encountered a problem when i create an app, and i want to read a business card, it tell me "No capacity availabe, please check with your administrator". 

Thank you for help.

[RezaDorrani]

Hi @Anonymous 

AI Builder licensing has your answer

After the trial expires:

• Trial environments expire after 30 days.
• Once you purchase an AI Builder license, the usage will be limited to environments where the administrator allocates AI capacity.

https://docs.microsoft.com/en-us/ai-builder/administer-licensing

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[Anonymous]

Hello,

I'm trying to use the out of the box solution to create contacts via Business Card Reader and I'm receiving the same error. I also need to have the AI Builder licensing to use this feature?

Thanks.

[RezaDorrani]

@Anonymous 

Yes

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[Anonymous]

In the case I do not went 100% clear, i'm trying to use it on Dynamics 365. I still need this license, right? 
Sorry if this misdirected your previous answer.

[mustlaz]

Hi,

Indeed, since October 1st, the AI Builder Business card reader is no longer a preview feature and requires appropriate capacity to work.

A few options are available:

• Wait until the Dynamics 365 2019 release wave 2 GA update reaches your organization (deployments are on-going throughout this month): Indeed, there will be some business card capacity provisioned by default with Dynamics 365 for Sales Enterprise and Customer Engagement.
• You can activate an AI Builder trial to have 30 more days free of charge (which should cover until D365 for Sales go GA):

1. Sign-in with the account that needs to use business card in https://www.powerapps.com
2. On the left pane, click on AI Builder > Build
3. Click on “Start free trial” on the top notification bar

• Your administrator can buy the AI Builder add-on to provision capacity within your organization.

Please let me know if you have additional questions.

[annepessoa]

Hi @mustlaz ,

You mentioned there will be some business card capacity provisioned by default with Dynamics 365 for Sales Enterprise and Customer Engagement. Would you have more info on that? I didn't manage to find any official documentation on this.

Thanks,

Anne Pessoa

[mustlaz]

Hi Anne,

The updated D365 licensing guide should be available pretty soon.

Here are some more details about business card capacity in Dynamics starting from release Wave 2:

• D365 For Sales Enterprise and Customer Engagement: 10 business card scans/user/month (pooled at tenant level)

Please don't hesitate if you have any other question.