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Super User
Super User

[ISSUE] Can't clear lookup field in customized SharePoint form anymore

Hello all,

Since not so long ago (unfortunately I can't say if it's a few days or a couple of week, but no more that's for sure), lookup fiels in customized SharePoint forms cannot be cleared anymore:

clear-lookup-bug.gif

Anyone has noticed this yet ?

Dear PowerApps Team: when will this issue be fixed ?

This is pretty urgent as our customers cannot clear their lookup fields for the moment.

Thanks,

Emmanuel

1 ACCEPTED SOLUTION

Accepted Solutions
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Super User
Super User

Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

Hi all,

I just got a reply from the support team. The solution is to enable the Formula level error management option on the customized form:

formula-level-error-management.png

I just tested it on my side and it works fine.

View solution in original post

6 REPLIES 6
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Super User
Super User

Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

Just done a test - yes, I see the same action on LookUps - No clearing when using a Customized SharePoint List PowerApp.


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Super User
Super User

Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

Posted a ticket to the PowerApps Support. Ticket number is: 119103122001877. I'll keep you posted when I have news...

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Super User
Super User

Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

FYI, MS support escalated the issue to the PowerApps team and comes back to me as soon as the've been updated on it.

I'll keep you guys posted right here...

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Regular Visitor

Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

Any Updates on this issue please?

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Super User
Super User

Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

Hi @Keerthi17,

Thanks for asking... Looking back in my email history, I saw that MS Support team responded to me saying that they would close the ticket as (and I quote) "...the issue was resolved by you.". This is totally wrong since I only provided a workaround, not a solution. So the issue is still present. I sent an email (on the 21st of January) to the Support Team explaining this but I didn't get any response.

I just replied a few seconds ago to ask for news on this issue. I think I'll even create a new support ticket for this...

Highlighted
Super User
Super User

Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

Hi all,

I just got a reply from the support team. The solution is to enable the Formula level error management option on the customized form:

formula-level-error-management.png

I just tested it on my side and it works fine.

View solution in original post

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