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Helper I
Helper I

Images missing, no longer able to import images

I went back to my app today, and have found that all my imported image assets are now not displaying in the menu nor the app. My uploaded logo is gone as well.


I can also no longer import images to my app. Any images I try to upload or replace simply gives me the following error.


image error 1.png

No NEW images can be added either.


What is going on? This is highly frustrating as it sets back months of work.

Community Support
Community Support

Thanks for reporting this.

I suspect this should be mostly related to the loading process.

Basically PowerApps stores your uploaded media file at the Service side, and the loading process is controlled by the App itself. There is not so much settings that could be done from the user side.


Could you please press F12 to check the console log to see if any errors there?


In addition, please share your Session ID (File->Account->Session Details), I will then help to forward your issue for further investigating.






Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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