Showing results for 
Search instead for 
Did you mean: 
Helper I
Helper I

Images showing in studio but not in app

I have some images to display in a gallery that is working perfectly when previewing and within studio, but the moment I run the app the images disappear. All the images are formatted in .jpg already so i don't think it is a formatting issue. The images are loaded directly into the app also, and not being referenced from another source.


So when previewing in studio, it looks like this, and when the app is running, the images all disappear.

Preview froms studioPreview froms studioScreen when app is runningScreen when app is running

Frequent Visitor

I'm also having issues with the Image showing in Power App edit mode, but it will not show while running the app via web or mobile (both android and iphone).  Here's my session ID information.  Also, attaching screenshot of issue in browser where the Company Logo should be showing.



Session ID: ff72ceea-8044-43b2-8237-929cc3055990
PowerApps 3.18045.14




Is the image on an authenticated endpoint (e.g. Sharepoint)?  That is currently not supported.

Is the image a jpg or png?

Frequent Visitor

No, I embedded the Image into the app for display.  (PowerApps Edit > File > Media > Images)


The image is a jpg file.


Edit: Essentially following this guide:

Hi Ed_M,


Can you try disabling delay loading (PowerApps Edit > File > App settings > Experimental Features) to see if that makes the images start appearing. Could you also send the session ID with the delay loading disabled.




Not applicable

I have same problem and haven't found a fix any where. This is how my app is configured:


1. A gallery showing all items in the sharepoint list

2. This sharepoint list has a phot field, set to show photo

3. Photos are inserted into the list with URL from sharepoint library from the same sharepoint site as the list


The gallery shows all photos in edit mode and when run on a web browser. But all photos are missing on iPhone app and when I add the apps to a Teams tab.


This is not a problem with embedded media loaded directly into the app, so please redirect those response to the relevant thread. Thanks

@Anonymous, this is actually a known issue. The images from the sharepoint list require authentication and you get that for "free" in the browser since you are already have the sharepoint cookies set. However in the mobile apps and the native teams apps, those cookies don't exist and so the images fail to load.

The following shown under "Summary of what's new in Microsoft PowerApps" reflects an General Availability  anticipated release date in January 2019.  I would assume this will alleviate this issue of authentication and apply to Picture Libraries, as well as Document Libraries. 

 Would this be an accurate assumption?


PowerApps makers can create mashup apps with SharePoint Document Libraries

  • ‎11‎/‎07‎/‎2018
  • 2 minutes to read
  • ContributorsStephen Siciliano

PowerApps app makers now get the capability to create mashup applications with SharePoint Document Libraries, which allows them to browse through folders, view and launch files in native applications, and upload and enhance metadata for their files. The SharePoint data connector has been enhanced to list Document Libraries within a specific SharePoint site, empowering the app makers to simply pick the Document Library they want to connect to, and removing the need to type in the name of the Document Library.

Not applicable

@cherieThanks for confirming the bug/issue. This however defeats the purpose of having an app with good usability for mobile device. Why would I spend time designing an app that only works on browser?

8 months of crickets.. this seems like something that should be a higher priority. images will not load on mobile or private desktop browsing sessions.

The technique I detailed in a blog in January enables App Makers to render images stored in SharePoint document libraries in apps running on both the web platform as well as within the PowerApps app installed from the app store on mobile devices. To sum up the blog all files stored in SharePoint document libaries now have a {ThumbNail} property which you can use in Image controls within PowerApps to render images at multiple resolutions as desired.


SharePoint-Powered Thumbnails Have Arrived!

Helpful resources

PA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

Power Query PA Forum 768x460.png

Check it out!

Did you know that you can visit the Power Query Forum in Power BI and now Power Apps

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Carousel April Dunnam Updated 768x460.jpg

Urdu Hindi D365 Bootcamp

Dont miss our very own April Dunnam’s The Developer Guide to the Galaxy! Find out what the Power Platform has to offer for the traditional developer.

Top Solution Authors
Top Kudoed Authors
Users online (4,281)