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Ben_Shil
Frequent Visitor

Imbedded Canvas App in Form getting warning 'You have more than three canvas apps with Web form factor' but only have one app imbedded

Hi Everyone

 

Have been working on a Model-driven app connected to an entity/table for the last few months, during that time apps have been imbedded into a form and later removed for various reasons. Today there are two forms a  form 1 and form 2 each will have their own imbedded app.

 

Imbedding the app in the first form worked fine however it wouldn't let me use phone and tablet with the below warning but Web worked okay, when imbedding and turning on the web form factor  for the second form the below error keeps coming up and can't enable web, phone or tablet.

 

'You have more than three canvas apps with Web form factor, the maximum is three for this form factor. The number of canvas apps are limited to three for Web and one for Tablet and Phone form factors'

 

Have searched all the entities forms (there's only 3) and can't find any other imbedded apps, anyone else know how to resolve this? are the IDs being stored somewhere and need removing or could another entity with forms and imbedded apps be included in the count?

 

Appreciate any help here as this is a bit of a roadblock.

 

Cheers

1 ACCEPTED SOLUTION

Accepted Solutions
v-jefferni
Community Support
Community Support

Hi @Ben_Shil ,

 

Do you mean while you are working with only two forms in the Model-driven Apps app and embedding canvas apps encountered the limitation?

 

I made a test on my side but did not meet this error:

14.png15.png16.png17.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You could see that after set 3 columns for Web and each one for Phone and Tablet, there comes the error prompt.

 

Please check if each column in that two forms embedded canvas app already first, if finally could not find where the issue comes from, you could try to rebuild that two forms.

 

Hope this helps.

 

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.

View solution in original post

2 REPLIES 2
v-jefferni
Community Support
Community Support

Hi @Ben_Shil ,

 

Do you mean while you are working with only two forms in the Model-driven Apps app and embedding canvas apps encountered the limitation?

 

I made a test on my side but did not meet this error:

14.png15.png16.png17.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You could see that after set 3 columns for Web and each one for Phone and Tablet, there comes the error prompt.

 

Please check if each column in that two forms embedded canvas app already first, if finally could not find where the issue comes from, you could try to rebuild that two forms.

 

Hope this helps.

 

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.

View solution in original post

Deleting the original form and creating new ones resolved the issue. Suspect that the problem was removing canvas apps without deselecting web form first so even with the app no longer imbedded or deleted all together the web form value was still on in the form and counted towards the 3 max but no longer accessible to switch off.

 

Cheers 

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