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Intermittent Navigate Button issues

One of the "navigate to screen" buttons in our form has stopped working for some users. Tried recreating button, rerouting to a different screen, and it always works for one load after publishing and then stops. Will start working if you right click and select "reload frame" but then stop again if you refresh page. 

Helper IV
Helper IV

I'm having the same issue. Not sure why the Navigate function wont work in the button onselect or onsuccess 

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