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WO1
Helper I
Helper I

Issue Connecting Data Sources

I have a newly created account (2-3 days ago) that I have changed the initial password for. Whenever I attempt to create a new app and add a data source, I receive an error with the details:

 

"The password wasn't updated. Please try again."

 

My password has been reset and I have logged into all other O365 services without issue. I can also access the resources using my account (such as OneDrive for Business). I've also tried this on different machines. Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
poweractivate
Super User
Super User

@WO1 

 

Try:

 

  1. Clear Cookies and Cache, and retry
  2. Remove and re-add the data source from PowerApps, then retry #1, then retry it.
    1. Also, after doing this, try clicking the refresh icon a few times in PowerApps Maker as well.
  3. Remove the Office 365 connection, and then if needed recreate the Connection by removing the connection under make.powerapps.com -> Data -> Connections -> Find Office 365 Connection -> Use Ellipses ->  Remove Office 365 Connection., then retry #2, then retry #1, then retry it.

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2 REPLIES 2
poweractivate
Super User
Super User

@WO1 

 

Try:

 

  1. Clear Cookies and Cache, and retry
  2. Remove and re-add the data source from PowerApps, then retry #1, then retry it.
    1. Also, after doing this, try clicking the refresh icon a few times in PowerApps Maker as well.
  3. Remove the Office 365 connection, and then if needed recreate the Connection by removing the connection under make.powerapps.com -> Data -> Connections -> Find Office 365 Connection -> Use Ellipses ->  Remove Office 365 Connection., then retry #2, then retry #1, then retry it.

Doing all of the above, as well as using Chrome as the browser seems to have fixed it. Thank you.

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