Issue Using app by other users

[GreenRedBlue13]

Hi MS!

When my app is being used by other users the app shows the following message "Fail to load (Data Source). the specified record was not found". the app is linked to onedrive, and all the documents linked to the app are shared with the users of the app.

I have been trying to do so many things to solve the problem but i have not gotten any solution.

Please help me, the app is so important for my organization.

Wait responds.

Best regards

[GreenRedBlue13]

Hi MS!

When my app is being used by other users the app shows the following message "Fail to load (Data Source). the specified record was not found". the app is linked to onedrive, and all the documents linked to the app are shared with the users of the app.

I have been trying to do so many things to solve the problem but i have not gotten any solution.

Please help me, the app is so important for my organization.

Wait responds.

Best regards

[v-micsh-msft]

Hi @GreenRedBlue13,

If here you are using the OneDrive, then please share the folder which contains the actual file.

For OneDrive for Business, share the file itself.

For more details, see:

Share Excel data used by your App

Let me know if this works.

Regards,

Michael

[GreenRedBlue13]

Hi Michael!!!

It does not work.

All files are shared with the users of the app. It still not working (showing the same issue).

Please let me know.

Best regards

[GreenRedBlue13]

Hi @v-micsh-msft!!!

It does not work.

All files (Everysingle file itself) are shared with the users of the app. It still not working (showing the same issue).

Please let me know.

Best regards

[v-micsh-msft]

Hi @GreenRedBlue13,

Which storage you used here, OneDrive, or OneDrive for Business?

Have you checked the limitations part?

"

Sharing Excel tables

To share data in an Excel file:

• In OneDrive for Business, share the file itself.
• In OneDrive, share the folder that contains the file, and specify file paths, not URLs, for any media.
• In Dropbox or Google Drive, share either the file or the folder.

"

If the Shared App is still not working, please try to collect the Session ID, which could be found under:

Get a Session ID 

Together with the device information.

I will then forward your issue from my side.

Or you may take a look and try the support methods mentioned in the following blog:

Get Help Using PowerApps -Key Support Offerings

Regards,

Michael

[GreenRedBlue13]

hi @v-micsh-msft!!!

I am using onedrive for business.

Yes, i have checked the limitations part and everysingle app user has the edit file permission.

App #1 Session ID: 41d7fda3-1d5c-4918-9052-8ea4bcc1924d

App #2 Session ID: 2675db0f-9d14-4a8a-848f-d5b69abb0d31
PowerApps 3.18091.19

Device info:

HP EliteBook Folio 9480m

Best regards