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Tapesh
Responsive Resident
Responsive Resident

Issue/bug with approvals and flow

Hi, I do not know why this automatically changes the UI of approval for my Users, and now it's for me as well. However this was not the problem before, It was hardly once or twice I have seen such UI in approvals flow getting a broken, but used to get resolved on its own after few hours, but now since a week I m getting the same error and it's redirecting me to the other link where my users are prompted to Login into PowerAutomate account, which is worst, and annoying for them.. Many Complaints every day.  

 

Users are not able to approve using the email interface provided by Approvals. 

Please see the screenshots below 

 

Tapesh_0-1597054282837.png

 

Tapesh_1-1597054298480.png

 

 

Does anyone know why? 



Thanks for the help

 

4 REPLIES 4
kojisaiki
Microsoft
Microsoft

Could you please post screenshot of Approve action configuration?

Tapesh
Responsive Resident
Responsive Resident

Hi @kojisaiki 

 

Please find the screenshot of the approval process flow ran after the item created in SharePoint list.

 

Tapesh_0-1597134789936.png

Tapesh_1-1597134970823.png



I Hope this helps you . Thanks for your help sir😊

 

 

Flow overview looks no problem and it is OK if you use newest action of Approval connector.

As additional point, visualization behavior of adaptive card depends on Outlook clients. So if you have changed Outlook client, you will see different behavior.

 

e.g.

- OWA

kojisaiki_0-1598416739442.png

 

- Desktop Office 365 Outlook 

kojisaiki_1-1598416757273.png

 

Tapesh
Responsive Resident
Responsive Resident

Hi @kojisaiki 

 

Im using outlook client just as you showed in the image but still same issue. 

Thanks for help and feedback sir.

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