Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

Issue running a canvas app after publishing it

I have a form that displays an item based on the gallery selected item. If the gallery contains no items I get 'No item to display' in dev mode:


But when running published app I get 'Getting your data' message:


Why is that?


p.s. datasource is sharepoint list.



Community Support
Community Support

Hi @GuestOnaQuest ,


Which kind of App are you describing? Standalone PowerApp or SharePoint custom Form by PowerApps?

Can you share the Items property of Form?


It seems that PowerApps cannot connect to the SharePoint list items. It may caused by the instability of SharePoint connection

My suggestion is to delete the SharePoint connection and re- add it again to check if your issue is fixed

Also you can try in another apps to see if this issue is caused by formulas or SharePoint connection.

Best regards,


If my post is helpful for you, please click on “Accept as Solution” to help other members find it more quickly.

Hi @GuestOnaQuest ,


I also find this thread is similar with you, please check it and take reference to the reply of MS staff. 


Best regards,


Well the easiest way to solve the issue is by simply adding a rectangle with text label saying the correct message that would be visible when there is no items (use of CountRows func) to be returned.


Formula I use itself is valid except part which establishes is the value of boolean column (Yes/No) in SP list. More info of that bug could be found here

P.S. Readding the datasource did not solve the issue.

Helpful resources

PA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

Power Apps Community Call

Monthly Power Apps Community Call

Did you miss the call?? Check out the Power Apps Community Call here!


Experience what’s next for Power Apps

See the latest Power Apps innovations, updates, and demos from the Microsoft Business Applications Launch Event.

Power Platform ISV STudio

Power Platform ISV Studio

ISV Studio is the go-to Power Platform destination for ISV’s to monitor & manage applications post-AppSource publish.

Top Solution Authors
Top Kudoed Authors
Users online (26,276)