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Regular Visitor

Re: Keyboard Overlay

Yeah, this is really unfriendly to the user.  If you select any input field in the lower half of the screen it seems to shift the field to just above the keyboard but still cant access any field below that one without moving the focus away from the input. The worst field is the one just above the half way point.

 

I think the solution is that they need to identify the keybaord type, so that it includes the next (tab) rather than the Go function.

 

So bit of a budget workaround but I added a Check icon to the right of each field, the user feels like they need to check the box to submit the data.  In reality it just takes the focus off the input field and hides the keyboard so they can then select the next field.

 

Ideally there would also be a getfocus action, which would also resolve the focus on input field when loading the screen too.

Highlighted
New Member

Re: Keyboard Overlay

I had this issue on iPhone, and it appears it’s the keyboard choice that is the problem. With native iOS keyboard it works fine, but with the google keyboard it get the overlay issue. Hope that helps!
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Super User
Super User

Re: Keyboard Overlay

There is still a problem on iOS with the keyboard and dropdown/person-lookup/comboboxes. The boxes drop below the keyboard so you can't see the options. 

 

Users must: 

  • Click "Done" on the keyboard
  • Scroll up
  • Click the field again
  • Select the option

 

Pretty disjointed experience. I've been thinking of building my own keyboard and popping it up on the screen, but not yet. Any ideas? 

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Helper I
Helper I

Re: Keyboard Overlay

Hi all, this was an issue in 2016. Any update?

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Advocate I
Advocate I

Re: Keyboard Overlay

Any update on this subject?

Highlighted
Advocate I
Advocate I

Re: Keyboard Overlay

Hi all. Any update? Is it still an issue or do we have a solution?

Highlighted
Helper I
Helper I

Re: Keyboard Overlay

I am having this issue on my Samsung S10, my wife's Samsung Note but not on my iPhone. My work phone is a Samsung and many of my colleagues use android. Any help is appreciated.

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