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Helper V
Helper V

Label blank on iOS devices only. Shows up fine on Android and Windows (Web & Desktop)

I can't figure out why this is occuring. Can someone please assist? I have a screen in my app, within which there are several labels showing different data. On all devices/platforms except iOS the screen appears as follows: (Note that the numbers for Tx Per Hour and Total appear fine). 

 

2019-01-16 09_51_00-Window.pngOn iOS (iPhone) however, these labels are invisible / blank. I have tested this on multiple iPhones with the same result. See below: 

 

Image-1.jpgI have no idea why this is happening. No errors are showing up / thrown, but those values are missing. Can anyone assist here? I'm at a loss 😕 I can't explain to my iOS user base why this is happening nor how to resolve it. 

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Power Apps
Power Apps

Re: Label blank on iOS devices only. Shows up fine on Android and Windows (Web & Desktop)

Hello @JamesM,

 

I believe that I ran into a similar issue. Is your label Display mode property set to Disabled by any chance? 

If so can you try changing the disable color of the label and see if that fixes the issue?

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Helper V
Helper V

Re: Label blank on iOS devices only. Shows up fine on Android and Windows (Web & Desktop)

The display mode is the same as all other labels present on the screen - 'edit'. 

 

WHen you say change the disabled color, what do you mean? 

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Power Apps
Power Apps

Re: Label blank on iOS devices only. Shows up fine on Android and Windows (Web & Desktop)

Oh ok, I don't think that the issue that you are experiencing is the same. Can you give me some more information on how this label is getting the numbers? Is it possible that the data is not available on iOS for some reason or are there other values that are being populated from the same source?

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