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Microsoft
Microsoft

Latency when using mobile device

Hi experts,

I have an app displaying the data from a SQL DB.

When I run it on a laptop (browser or Teams desktop) they are fast.

But if running it on a mobile e.g. iPhone 6, it takes 2 minutes to display the gallery.

Every access needs 2 minutes at least.

Any workaround to improve the performance?

Thanks

2 REPLIES 2
Community Support
Community Support

Hi @chungchung ,

 

Is this happening on multiple phones or just one?

 

Have you changed the delegation number of this app? 

 

You could refer to below documentations about performance considerations with PowerApps:

https://powerapps.microsoft.com/en-us/blog/performance-considerations-with-powerapps/

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/performance-tips

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Super User II
Super User II

Could you post the query that it's doing so that we can better understand if it may be the query itself that is intensive? It may not be restricted on desktop/laptop connections where speeds may not be an issue whereas mobile data connections can be slow depending on what data is pulled and how.


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