cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
shemcke
Frequent Visitor

Limits of Flow - Out of call volume quota.

Question about the "out of call volume quota" on a flow I'm using. It's a simple flow that initiates an email when a user submits a form on a powerapp. I just sent 30 tests and the 23rd and 26th ones failed due to the quota error. Is the limit on these emails per user?  Or is it a daily limit for my flow for all users?

10 REPLIES 10
v-micsh-msft
Community Support
Community Support

Hi @shemcke,

 

Could you please share more details about the error message (under Microsoft Flow running details page)?

Because different connectors would have its own volume quota, and if that is running out, under the special Action, it will remind you the message you mentioned.

 

If here it is Flow Quota, and you have the Flow free plan, then you could check the Flow quota by 

lick or tap Activity to show logs of your runs, along with notifications and failures.

And 

If you're not on a free plan or a trial plan, runs are pooled across all users in your organization. We're working on features to expose available quota and usage across an organization.

For more information about Flow quota usage, please see:

Billing and metering questions

 

If you have any further questions, please feel free to post back.

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Michael,

 

I have the Flow for Office 365 (free) plan.  I see that includes 2000 runs per month - is there a daily limit?  Why would my 23rd and 26th runs fail (from my 30 tests).

 

The fail notice is as follows:

 

Failure summary

 

Support

Visit our support page to see if there are any known service outages that are impacting your flow.

  • Action 'Send email' failed

    Fix It

    If this error was temporary, you can try resubmitting the run and the issue may have been resolved.

    Error type

    This action failed because of an error in the connector.

    Error Details

    The error message from the service is below. This maybe useful for support:

    Out of call volume quota. Quota will be replenished in 01:58:00.

     

Hi @shemcke,

 

Your experience make me thinking there should be a quota limits for the Send Email Action in a limited time.

Would you please share a screenshot of the problematic Action?

Which Connector you used to send the Email?

The quota usage should be mentioned in the corresponding mail service REST API document.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Michael,

 

The connector is "Mail".  And here are screen shots of the failure notifications.

 

 FlowFailureOutputs.PNGFlowFailureSummary.PNG

 

Does that help figure this out?

 

Thanks,

Sheryl

YSK
Frequent Visitor

Hello,

I'm experiencing exactly same issue. @v-micsh-msft are there any updates on that?

Flow fails only when reaches 'Send email notification' action. I'm wondering what is the quota limit, where can I chek it and is there a way to extend it? Also, is this quota per user or for the whole organisation? 

 

Thanks.

Anonymous
Not applicable

I am also hitting the Quota on an Enterprise account. I'm beign tasked with creating an auto emailer that will email about 2000 people a day with business stats.

 

If I get blocked after sending 5 emails my company will probably abandon Flow entirely for another option...

Hi @Anonymous, 

If I understand correctly you're concerned about hitting a quota.

 

There may be a misunderstanding here. The original poster had hit a quota not because of flow, but because of the connector itself and not the number of flow runs.

 

You may want to consider placing a delay between each of the emails sent out. 

 

There may be some best practices to try here. Can you share more about the flow you have set up so I can recommend some resources?

Microsoft Employee
@8bitclassroom
Anonymous
Not applicable

The thread is 2y old, but for anyone running into the same issue (as myslef today), mentioned Mail connector has limit of 100 calls only per 24hrs per connection. 

I was not aware of this limit, but it's mentioned also in documentation
https://docs.microsoft.com/en-us/connectors/sendmail/
Compared to O365 Outlook connector which has 900 calls per 60 seconds is this one really limiting.

Hi. Is there a workaround for the limits of using the Mail send notification connector? I’m on an enterprise account and we process over 100 easily a day form requests that need to be emailed out to a variety of recipients.
I am currently using my own O365 email just to get these emails sent but it causes confusion since my man shows as the sender instead of the person that submitted the form.
I’ve also tried using a shared mailbox but that shows as [me] on the behalf of [shared email]...
This is frustrating and we may decide to something else if this isn’t resolved.

Helpful resources

Announcements

Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!      

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Community Roundup: A Look Back at Our Last 10 Tuesday Tips

As we continue to grow and learn together, it's important to reflect on the valuable insights we've shared. For today's #TuesdayTip, we're excited to take a moment to look back at the last 10 tips we've shared in case you missed any or want to revisit them. Thanks for your incredible support for this series--we're so glad it was able to help so many of you navigate your community experience!   Getting Started in the Community An overview of everything you need to know about navigating the community on one page!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Ranks and YOU Have you ever wondered how your fellow community members ascend the ranks within our community? We explain everything about ranks and how to achieve points so you can climb up in the rankings! Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Powering Up Your Community Profile Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Blogs--A Great Place to Start There's so much you'll discover in the Community Blogs, and we hope you'll check them out today!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Unlocking Community Achievements and Earning Badges Across the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. Check out some details on Community badges--and find out more in the detailed link at the end of the article! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Blogging in the Community Interested in blogging? Everything you need to know on writing blogs in our four communities! Get started blogging across the Power Platform communities today! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Subscriptions & Notifications We don't want you to miss a thing in the community! Read all about how to subscribe to sections of our forums and how to setup your notifications! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Getting Started with Private Messages & Macros Do you want to enhance your communication in the Community and streamline your interactions? One of the best ways to do this is to ensure you are using Private Messaging--and the ever-handy macros that are available to you as a Community member! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Community User Groups Learn everything about being part of, starting, or leading a User Group in the Power Platform Community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Update Your Community Profile Today! Keep your community profile up to date which is essential for staying connected and engaged with the community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Thank you for being an integral part of our journey.   Here's to many more Tuesday Tips as we pave the way for a brighter, more connected future! As always, watch the News & Announcements for the next set of tips, coming soon!

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Top Solution Authors
Top Kudoed Authors
Users online (4,187)