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Helper III
Helper III

Lookup function does not work on iPhone SE



I am facing strange issue. I have created App that uses sharepoint connection to pull data. 


Application is running perfectly on my Brower PowerApp Studio as well as on android phone and iPhone7. 


I am trying to open same application on iPhone SE. I see strange behavour, app is not able to connect to sharepoint and displayes error. I have not used lookup command instead I am using filter whereever needed.


Please find attached screenshot and suggest what i should be doing to fix app on iPhone SE.









Find below session id from iPhone mobile having technical issue with PowerApps.





Hi Priyank,


It looks like the user account being used on the iPhone SE is missing some required permissions to SharePoint. Is it possible you're using multiple accounts? If so, can you try one of the other accounts on the iPhone SE and see it works fine for the other user account? We suspect the you will have to give permissions to the current iPhone SE user on SharePoint.


Let me know how this goes!

- Paul C.
Software Engineer on PowerApps

View solution in original post

Hello Paul,


Thanks for your reply.


User with iPhone having issue is having only 1 account configured via intune. User have already reinstalled software multiple times as well as user is configured as site owner to respective sharepoint site.




Hi Paul,


Your suggestion has worked. I recreated permission of affected user on sharepoint and he was able to access without any error.


Thanks for your help.



Awesome! Glad to hear you you were able to fix it!

- Paul C.
Software Engineer on PowerApps

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