cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

Lost identity during trial restart

When extending the free trial for Power Apps, I lost my access to all the company apps, including the apps that I created.

Apparently my renewal has created a new UserID code and now denies access as a new user.

 

How do I access my original ID, or just erase the renewal ID?

1 ACCEPTED SOLUTION

Accepted Solutions
v-micsh-msft
Community Support
Community Support

Hi @Anonymous,

 

Please check the following thread:

I can't access application shared to me within my organization.

 

User @VinoAdrales encountered a similar issue when extending the trial plan, you may wait for 24 hours after the extending, then check to see if you could access the original resources.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-micsh-msft
Community Support
Community Support

Hi @Anonymous,

 

Please check the following thread:

I can't access application shared to me within my organization.

 

User @VinoAdrales encountered a similar issue when extending the trial plan, you may wait for 24 hours after the extending, then check to see if you could access the original resources.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Helpful resources

Announcements
PA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

Power Query PA Forum 768x460.png

Check it out!

Did you know that you can visit the Power Query Forum in Power BI and now Power Apps

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Top Solution Authors
Top Kudoed Authors
Users online (3,349)