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JBStran
New Member

Lost identity during trial restart

When extending the free trial for Power Apps, I lost my access to all the company apps, including the apps that I created.

Apparently my renewal has created a new UserID code and now denies access as a new user.

 

How do I access my original ID, or just erase the renewal ID?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Re: Lost identity during trial restart

Hi @JBStran,

 

Please check the following thread:

I can't access application shared to me within my organization.

 

User @VinoAdrales encountered a similar issue when extending the trial plan, you may wait for 24 hours after the extending, then check to see if you could access the original resources.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Community Support
Community Support

Re: Lost identity during trial restart

Hi @JBStran,

 

Please check the following thread:

I can't access application shared to me within my organization.

 

User @VinoAdrales encountered a similar issue when extending the trial plan, you may wait for 24 hours after the extending, then check to see if you could access the original resources.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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