cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
ZeroCheese
Level: Powered On

Meeting Capture issue

Hi all

 

I'm having a problem with one user where whenever I open Meeting Capture it shows blank entries of that persons calendar (has full access). I have reconnected the Outlook and 365 connections in Power App settings but no luck.

I also tried another computer to make sure nothing is local and try on the Office.com of that users login

Everyone else I know doesn't have this problem.

anyone have an idea?

Thanks

5 REPLIES 5
Community Support Team
Community Support Team

Re: Meeting Capture issue

Hi @ZeroCheese ,

Could you please share a bit more about the issue?

Do you mean that one of your end users could not see his Calendar events when he run this template app?

 

Based on the issue that you mentioned, I have made a test on my side, and don't have the issue that you mentioned. The important thing you need to know is that this "Meeting Capture" template app could only retrieve Calendar events created between today and the day after tomorrow (Today + 2) in default.

 

If you want to use this "Meeting Capture" template app to retrieve previously created events, you need to made some modification to this template app:

1.JPG

E.G. Retrieve Calendar Events created in this Month, you need to modify above ClearCollect formula as below:

ClearCollect(
            AllFutureEvents,
            Office365.GetEventsCalendarView(
                                            MyCalendarID,
                                            Text(Date(Year(Today()),Month(Today()),1),UTC),  // first day of this month
                                            Text(Date(Year(Today()),Month(Today())+1,1)-1,UTC) // last day of this month
                                 ).Values
          )

 

Please check if the user created Calendar events in his Outlook between today and the day after tomorrow. Also please consider edit your template app, then modify above ClearCollect formula within the OnStart property of App control, then re-load your app, check if the issue is solved.

 

Also please check if the end user (faced this issue) has proper license to run PowerApps app, and have proper Office 365 license to use Office 365 Outlook connector.

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ZeroCheese
Level: Powered On

Re: Meeting Capture issue

Hi v-xida-msft,

The user "mross" just like the rest of our employees are Office 365 licensed does this differ from PowerApp's license? if so where can I check this? The user has full access to his own calendar in outlook and has entries now and ahead of time so I know there's definitely entries in his calendar.

Community Support Team
Community Support Team

Re: Meeting Capture issue

Hi @ZeroCheese ,

Please make sure the Office 365 license the end users own include PowerApps features.

 

In addition, please consider go to the "Advanced settings" of "App settings" of your app, then turn on the "Formula-level error management" option, then re-published app, then check if the issue is fixed.

 

If you are the Owner of this app, you could consider take a try with the formula I provided in previous reply, then re-published your app, then the changes would be applied to all your end users.

 

You could also consider take a try to update the ClearCollect formula within the OnStart property of App to following:

ClearCollect(
            AllFutureEvents,
            Office365.GetEventsCalendarView(
                                 LookUp(Office365.CalendarGetTables().value, DisplayName = "Calendar").Name,  // Modify formula here
                                 Text(Today(),UTC),
                                 Text(DateAdd(Today(),2,Days),UTC)
             ).Values
)

then re-publish your app, check if the issue is solved.

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ZeroCheese
Level: Powered On

Re: Meeting Capture issue

Thanks. I'll get back to you.

The user isn't on Meeting Capture V2 but I was told that on this new version the modifying isn't necessary and can go beyond 2 days of calendar appointments.

ZeroCheese
Level: Powered On

Re: Meeting Capture issue

No luck. I don't understand why 1 user has this problem. I updated him to version 2 but didn't make any difference. 😞

Helpful resources

Announcements
Better Together’ Contest Finalists Announced!

'Better Together’ Contest Finalists Announced!

Congrats to the finalists of our ‘Better Together’-themed T-shirt design contest! Click for the top entries.

thirdimage

Power Apps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Join THE global Microsoft Power Platform event series

Attend for two days of expert-led learning and innovation on topics like AI and Analytics, powered by Dynamic Communities

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

thirdimage

Microsoft Business Applications Virtual Launch

Join us for the Microsoft Business Applications Virtual Launch Event on Thursday, April 2, 2020, at 8:00 AM PST.

thirdimage

Community Summit North America

Innovate, Collaborate, Grow - The top training and networking event across the globe for Microsoft Business Applications

Top Solution Authors
Top Kudoed Authors
Users online (4,320)