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Appmess
New Member

Microsoft Support Ticket Creation Bug

I cannot create a ticket using this form: https://powerapps.microsoft.com/en-us/support/pro/ticket/ The "category" drop down does not work for me and is a required field. 

4 REPLIES 4
timl
Super User
Super User

@Appmess 

Category is a drop down that depends on the problem type. Once you select a problem type, it should populate with a list of associated values.

 

timl_0-1665668485824.png

 

I figured that but no matter what issue I choose, that drop down will not work.  All I get is a blue bar which I assume is the selections I cannot see. 

Appmess_0-1665668789413.png

 

Try another browser, and/or clear cache, or try from a different machine. Looks to be an issue isolated to your machine.

Appmess
New Member

I tried all the simple stuff to resolve the issue and it still is not working.  I posted my actual issue here in the forum, so hopefully I can get support on why I was creating a ticket in the 1st place. 

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