My token don't work

[samymeftahi]

Good morning, everyone,
I have a problem with the Power Apps platform, from the moment I open Power Apps, less than a minute later I lose the authentication token, so I can't save in the cloud office anymore, nor use my connectors.
I've changed office account, I've changed browser twice, I've even used a virtual machine, and it's always the same.
here's the error:

Error when acquiring storage (Result Code: FailedToAcquireStorage): Invalid response for getStorage call. Status Code: <unknown>. Response: <unknown>

StackLength: 1467

Stack: Core.ApplicationError: <MESSAGE REMOVED>
at Anonymous function (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/js/AppMagic.Authoring.js?v=3.20022...)
at Anonymous function (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/js/Core.js?v=3.20022.19.141980634:...)
at Anonymous function (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/js/Core.js?v=3.20022.19.141980634:...)
at a (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/js/Core.js?v=3.20022.19.141980634:...)
at p (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/openSource/modified/winjs/js/base....)
at O.enter (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/openSource/modified/winjs/js/base....)
at _run (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/openSource/modified/winjs/js/base....)
at _chainedError (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/openSource/modified/winjs/js/base....)
at c (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/openSource/modified/winjs/js/base....)
at q (https://cdn-paaprodweu.azureedge.net/v3.20022.19.141980634/studio/openSource/modified/winjs/js/base....)

ID de session : d56b2d91-68a9-4eda-a219-b1f643e22e88

the only way I could find is to delete the cookies from the browser to restart it and save the application to my local disk.
this is not a solution.
if anyone has a solution it would be cool to share
thank you and sorry for my English

[mdevaney · Accepted solution]

@samymeftahi 

This sounds like a question that would be best solved by Microsoft support.  Please have your administrator create a ticket by following the link and clicking the button at the bottom of the page.

Link to Support:

https://powerapps.microsoft.com/en-us/support/

---
Please click "Accept as Solution" if my post answered your question so that others may find it more quickly. If you found this post helpful consider giving it a "Thumbs Up."