cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
seng
Frequent Visitor

Need help! with "Error opening file". I am getting an error when I am trying to open Canvas app in team.

I am getting "Cannot read property 'split' of undefined " when I try to open the app for Edit. Just started yesterday when I opened the app in MS Team. I need to present this app to our business users tomorrow. This is the first time I see this error.  I have been working on the project for the last 2 months. There is no export option for me to back up the app in the MS Team environment. 

seng_0-1606948706219.png

 

Thank you,

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
v-jefferni
Community Support
Community Support

Hi @seng ,

 

Please rise a ticket on the support page with your app's session ID:

https://admin.powerplatform.microsoft.com/support

 

You could also open Teams on browsers then try to edit the App as an attempt.

 

Hope this helps.

 

Best regards,

Community Support Team _ Jeffer Ni

View solution in original post

3 REPLIES 3
v-jefferni
Community Support
Community Support

Hi @seng ,

 

Please rise a ticket on the support page with your app's session ID:

https://admin.powerplatform.microsoft.com/support

 

You could also open Teams on browsers then try to edit the App as an attempt.

 

Hope this helps.

 

Best regards,

Community Support Team _ Jeffer Ni

View solution in original post

seng
Frequent Visitor

Thank you v-jefferni,

I have already opened the ticket for this issue. I received the same error message when I open Teams on the browser and edit the app. I found out after restart my pc, I can edit the app for the first time, and the error message coming back after closing the app and try to edit again.
Thanks,

-seng

i change to mozilla, then works.

Helpful resources

Announcements
UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

M365 768x460.jpg

Microsoft 365 Collaboration Conference | December 7–9, 2021

Join us, in-person, December 7–9 in Las Vegas, for the largest gathering of the Microsoft community in the world.

Top Solution Authors
Top Kudoed Authors
Users online (3,099)