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Needing help with Establishing Connections

Hi,

 

I am a new Power Apps user. I am trying to establish a connection to two Dynamics CRM 365 Online accounts. My goal is to move data from one to another. I have no problem establishing a connection to the account I am logged into. When I try to establish a connection the OTHER account however, this effort fails. A connection is created, but I get a "fix connection" flag. When I try to provide the creds for the proper account, again, this effort fails. It defaults to the account I am already logged into. It is critical to my effort to be able to see BOTH Dynamics Accounts. Any suggestions are welcome. 

1 REPLY 1
Community Support
Community Support

Hi @wildcardtwosix,

Could you please share more details about your issue?

I have made a test on my side, and don't have the issue that you mentioned. The screenshot as below:2.JPG

The "Fix connection" flag seems to tell that there is something wrong with the connection to your Dynamics 365 Entity.

Please check if you have provided a proper account/credentials to create a connection to your Dynamics 365 Entity.

Also make sure that the account (related to the issue) you used to create a connection to Dynamics 365 Entity has one Dynamics 365 Instance already. 

Please take a try to clear cache of your browser, and create a connection to your Dynamics 365 Entity again, check if the issue is solved.

More details about creating a connection within PowerApps, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/add-manage-connections#create-a-new-con...

 

Best regards,

Kris

Community Support Team _ Kris Dai
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